A. Eco Pro Planet bamboo flooring is sourced from within the Anji County within Zhejiang Province of southeast China. Most of the world’s bamboo is concentrated in this region and is therefore the most sustainable place to harvest, process and manufacture bamboo products. Anhui’s warm, moist climate provides ideal conditions for bamboo to thrive, and we source our bamboo from well-managed plantations.
Q. How does bamboo hold up to spills and liquids? A. While bamboo flooring is naturally resistant to water and other liquids, standing liquid that has seeped between the planks can cause damage. Never wet mop your floor, and soak up spills as soon as possible using a microfiber towel or dry mop.
Q. Is Eco Pro Planet flooring safe for my family? A. Customer safety has always been Eco Pro Planet’s #1 priority. We utilize only the highest-quality manufacturing techniques and adhesives to ensure that our flooring is free of harmful chemicals. All our flooring is tested by the leading emissions detection laboratory Benchmark International for volatile organic compounds (VOCs) including formaldehyde. Many of our floors are formaldehyde-free, registering concentration levels as “not detectable”; even those with detectable levels measured 25 times lower than the strictest California Air Resources Board (CARB) Phase 2 standards, and at least half the amount found in the typical air we breathe.
Q. Is Eco Pro Planet flooring solid or engineered? A. All of our bamboo flooring is solid, meaning it is made with only bamboo, unlike engineered flooring which has layers of different mystery wood beneath a top layer of bamboo strips. Not only is solid bamboo flooring more durable and eco-friendly, but it also gives you the option to refinish the floor should you ever want to.
Q. Will Eco Pro Planet bamboo flooring do well in my area of the county? A. Eco Pro Planet flooring will hold up in any climate as long as it’s properly acclimated. Because bamboo is a natural product, it will expand as it absorbs humidity and shrink as the air grows drier. The key to avoiding gaps and distortion, in even the most extreme climates, is to remove the planks from the boxes, sticker-stack them, and allow them to adjust to the environment. This typically takes at least 5 days, but extended acclimation times are recommended in regions with high or low levels of moisture. Your floor is ready for installation when the moisture content between the floor and the subfloor is within 3%.
Q. Do you sell bamboo accessories like stair parts and transition pieces? A: Yes. We sell all types of bamboo flooring accessories and stair parts including bamboo stair treads, bamboo stair risers, bamboo stair nosing, bamboo reducers, bamboo t-molding, bamboo quarter rounds, bamboo thresholds, and bamboo baseboards as well as all the glues and adhesives you will need to complete your project.
Q. How will bamboo flooring hold up to dogs and scratching? A: We’re all animal lovers at Eco Pro Planet, so we designed our flooring with an industry leading 10-coat scratch resistant finish that keeps your floors looking fresh for years, even with active furry friends of all sizes. Keep in mind that all hardwood flooring can be pervious to dents and scratches, so keep your pets’ claws trimmed to avoid excess scratching.
Q. What makes Eco Pro Planet flooring different from other bamboo floors? A: Not all bamboo flooring is created equally. Eco Pro Planet flooring undergoes proprietary manufacturing process that makes E strand woven twice the density of any other hardwood floor in the world with a score of more than 5000+ on the Janka hardness test.